Privacy Policy

Last Updated: September 16, 2025

Welcome to 'TryTryLook' ('this Product and/or Service')! 'TryTryLook, Inc.' (hereinafter referred to as 'we' or 'us') fully recognizes the importance of personal information to users (hereinafter referred to as 'you') and will comply with the requirements of relevant laws and regulations to take adequate and appropriate measures to protect your personal information and privacy. This TryTryLook Privacy Policy (hereinafter referred to as 'this Policy') aims to help you understand how we collect, use, share, store, and protect your personal information, the terms related to your (potential) rights and interests, and the handling of sensitive personal information. Please review the complete version below.

[Special Note] Before using this Product and/or Service, please carefully read and fully understand this Policy (especially the content in bold or underlined) and confirm our rules for handling your personal information. If you understand and agree to accept this Policy, you may click 'Agree' to receive our services.

1. Scope of Application

1.1 This Policy applies to:

  • (a) Users who use the services provided by 'TryTryLook';
  • (b) The website or application form of 'TryTryLook'.

1.2 Please note that this Policy does not apply to the following situations:

  • (a) Services provided to you by third-party application systems integrated through page embedding, linking, redirecting, etc., do not apply to this Policy. We recommend that you review the information protection statements of third-party application systems to understand how they handle your information. You shall bear the consequences arising from the personal information you provide to third-party application systems or actively share or disclose to others;
  • (b) Situations where we process various types of personal information on behalf of enterprises when providing services do not apply to this Policy.

2. Types of Data Collected

We will follow the principles of 'reasonableness, relevance, and necessity' to collect information with your consent and will not collect information prohibited by laws and regulations. At the same time, in business involving personal information, we have carefully handled the type, purpose, and method of personal information, conducted necessity assessments, and made every effort to prevent the collection of unnecessary information from the source; for information that must be collected, we will clearly inform you of the specific purpose of collecting necessary information, allowing you to independently decide whether to agree to the processing. You have the right to refuse to provide information necessary for realizing business functions or required by laws and regulations, but this will not affect your use of other functions or services. As part of our anti-corruption compliance program and to fulfill legal obligations, we will use the collected information based on your valid consent when necessary.

During your use of this Product and/or Service, we will obtain your personal information through the following methods:

  • (a) Information you agree to provide directly: We may collect and store the information you provide to us when using the Product and/or Service, including information provided when filling in information online on our pages, applying for products and/or services, or contacting us, as well as transaction and activity information generated when using our services.
  • (b) Information we collect: During the use of this Product/Service, we will collect information sent to us by your access devices such as computers and mobile phones.
  • (c) Information obtained from affiliates, partners, etc.: To jointly provide you with products and/or services, improve product quality, service quality, or ensure product and service security, we may, in accordance with legal provisions or based on your valid authorization, receive your personal information and other information from affiliated companies, partners, and other trusted third-party suppliers. We will require the provider of personal information to explain the source of personal information in advance and confirm the legality of the source and the scope of authorized consent. If the processing of personal information required for business exceeds the scope of authorized consent already obtained, we will, within a reasonable period after obtaining the personal information or before processing the personal information, separately obtain your explicit consent, or obtain your explicit consent through the provider of personal information.

If we must use your personal information beyond the scope of your consent, we will inform you again and obtain your explicit consent before using your personal information. Please note that the types of personal information we collect will change with the content of products and/or services, and shall be subject to the actual products and/or services provided.

2.1 Business Scenarios

Registration and Login

When you register for the 'TryTryLook' Product and/or Service, depending on the registration method you choose, we will collect relevant information as needed to help you complete the registration of your 'TryTryLook' account, enabling you to synchronize your data when logging in to TryTryLook on different devices.

Editing Personal Information

You can choose to fill in information such as your gender, nickname, avatar, birthday, location, and personal signature, which will help us provide you with a more personalized experience. If you do not fill in this information, it will not affect your use of other functions of our products and/or services. When you upload/change your avatar, we will request your camera and storage/photo permissions and collect the image information you upload/replace. If the image you upload involves your sensitive personal information, it may have a significant impact on your privacy and interests. Please protect your privacy and avoid uploading images containing privacy factors or sensitive personal information. We will strictly protect the images you upload in accordance with the law.

2.2 Operation and Security Assurance

(a) To ensure the security of software services and your account, and the quality and efficiency of service operation, we will collect your hardware model, operating system version number, device name, device configuration, International Mobile Equipment Identity (IMEI), unique device identifier, network device hardware address (MAC address), IP address, WLAN access point, Bluetooth, software version number, network access method, type, status, network quality data, operations, usage, and service logs. We may associate your device information or phone number with your account under this Product and/or Service.

2.6 Processing of Facial Data

Please note that when you actively upload photos containing facial information, our application may temporarily analyze the above images to achieve visual effects such as generating realistic virtual models wearing your apparel. We will not perform facial recognition or identity verification, nor will we collect any biometric identification information. The analysis is performed in the device memory or secure server. After processing, the storage period of the images you generate varies depending on the product terminal you use and your login status, as follows:

Web Terminal:

  • (a) Logged-in status: Your generated content will be stored in our cloud server continuously for your convenient access to your generated content at any time, but you can delete such images at any time;
  • (b) Not logged-in status: Your generated content will be stored in our cloud server for 7 days and automatically deleted after expiration.

App Terminal:

  • (a) After you finish editing photos containing facial information, our cloud server will immediately delete the content you uploaded.

Please note that under no circumstances will we save your facial information or actively collect your facial data.

2.8 Exceptions to Authorization and Consent

Please understand that in the following situations, according to regulations and relevant laws and regulations, we process your personal information without your authorization and consent:

  • Related to our fulfillment of obligations stipulated by laws and regulations;
  • Directly related to national security and national defense security;
  • Directly related to public security, public health, and major public interests;
  • Directly related to criminal investigation, prosecution, trial, and execution of judgments;
  • Necessary to protect your or others' major legitimate rights and interests such as life and property but difficult to obtain your authorization and consent;
  • Personal information you have publicly disclosed to the public;
  • Necessary for signing and performing contracts at the request of the subject of personal information;
  • Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.;
  • Necessary to maintain the safe and stable operation of software and related services, such as discovering and handling faults in software and related services;
  • Other situations stipulated by laws and regulations.

3. Use of Cookies

When you use our products and/or services, we may use Cookies to collect some of your personal information, including your website browsing habits, browsing information, and login information, to provide you with a better service experience. We promise that Cookies will not be used for any other purposes except as described in this Privacy Policy. If your browser allows, you can manage Cookies through browser settings.

4. Entrusted Processing, Sharing, Transfer, and Public Disclosure of Personal Information

We will only share your personal information for legal, necessary, and specific purposes, and will only share personal information related to the services provided by third parties. For companies, organizations, and individuals with whom we share personal information, we will sign strict agreements with them, requiring them to process the shared personal information in accordance with our instructions, this Policy, and any other relevant confidentiality and security measures.

4.2 Sharing

Currently, our authorized partners mainly include the following types (subject to actual content):

  • (a) Advertising and analytics service partners. We entrust these partners to process information related to advertising coverage and effectiveness, but we will not provide your personal identity information, or we will de-identify such information so that it cannot identify you personally.
  • (b) Suppliers, service providers, and other partners. To provide you with services, we may provide your necessary personal information to third-party suppliers, service providers, and other partners who provide us with infrastructure technical services, data analysis services, etc.

4.3 Transfer

We will not transfer your personal information to any company, organization, or individual except with your prior explicit consent or authorization; or in the case of a merger, acquisition, asset transfer, or similar transaction. If personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy.

5. Storage and Protection of Personal Information

5.1 Storage Period

We will only retain your personal information for the shortest time necessary to achieve the purpose of processing your personal information, except in cases where you exercise the right to delete, cancel your account, or as otherwise stipulated by laws and regulations. When the above storage period expires and the law does not require us to continue processing your specific personal information, we will delete your personal information or anonymize it in accordance with applicable legal requirements.

Our cloud servers are provided by Alibaba Cloud, and the server address is located in Virginia, USA.

5.2 Security and Protection Measures

We adopt industry-standard security protection measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage, or data loss. We attach great importance to the security of your personal information and will make every effort to ensure the security of the information you submit, but please understand that the Internet environment is not absolutely safe.

6. Rights of Personal Information Subjects

We attach great importance to the management of your personal information and strive to protect your rights to access, copy, correct, supplement, delete, withdraw consent and authorization, cancel accounts, complain, and set privacy functions, enabling you to protect your privacy and information security.

6.5 Account Cancellation

You know and understand that account cancellation is an irreversible action. Once you cancel your TryTryLook account, you will no longer be able to use all products and/or services of the TryTryLook account, so please operate with caution.

7. Revision and Update of This Policy

We may revise and update this Policy from time to time. If this Policy is revised, we will release the updated version and remind you to read the updated content through appropriate means so that you can timely understand the latest version of the Privacy Policy. When significant changes are made to this Policy, we will notify you in a more prominent way, such as public notice on the main exposure page of the product or service or website, push notification, sending you an email, SMS, etc.

8. Contact Us

If you have any opinions, questions, suggestions, or complaints about this Policy or personal information protection, or need to inquire about our processing of your personal information, you can contact us through the email address: xxxxx

9. Others

The interpretation of this Policy and dispute resolution shall be governed by the laws of the Mainland of the People's Republic of China. Any dispute arising from the signing, performance of this Policy, and our processing of your personal information shall be resolved through friendly negotiation between both parties; if negotiation fails, you may file a lawsuit with the people's court with jurisdiction in the place where the defendant is located.

10. About Us

The company name of TryTryLook is TryTryLook, Inc.